Privacy Policy

Scope of This Policy

This Privacy Policy applies to information collected through:

• Our website.
• Online contact forms.
• Quote request forms.
• Appointment scheduling forms.
• Employment applications.
• RV consignment inquiries.
• Email communications.
• Text messages (where applicable).
• Phone calls made to RV Repair Source.
• Other electronic communications initiated through our website.

This Privacy Policy does not apply to information collected through third-party websites or services that operate under their own privacy policies.

This Privacy Policy also applies to personal information you provide directly to RV Repair Source in connection with inquiries, estimates, appointments, repairs, consignment, employment applications, and related communications.

Information You Provide

You may voluntarily provide information whenever you:

• Contact us
• Submit a form
• Call our office
• Request information
• Schedule service
• Apply for employment
• Request an estimate
• Ask about RV consignment

Providing information is voluntary. However, certain information is necessary for us to:

• Respond to your inquiry
• Schedule service
• Prepare an estimate
• Complete requested repairs
• Evaluate an employment application
• Process a consignment request

If sufficient information is not provided, we may be unable to provide certain services.

Cookies & Tracking Technologies

Our website may use cookies, analytics tools, advertising technologies, and similar technologies to understand website use, measure advertising performance, and support site functionality. These technologies may collect information about your device, browser, interactions with the website, and advertising activity.

Cookies may be used to:

• Remember website preferences.
• Improve website performance.
• Analyze website traffic.
• Measure advertising performance.
• Improve user experience.

We may also use analytics and advertising technologies provided by trusted third-party partners.

Most web browsers allow you to manage or disable cookies through your browser settings. Disabling cookies may affect certain website features or functionality.

Text Messaging & Communications

If you provide your email address or mobile phone number, RV Repair Source may contact you by:

• Phone calls
• Text messages
• Email

Communications may include:

• Appointment confirmations
• Appointment reminders
• Estimate updates
• Service status updates
• Repair approvals
• Consignment updates
• Customer service follow-up

Providing your phone number does not automatically subscribe you to promotional messages.

If you choose to receive text messages:

• Message and data rates may apply.
• Message frequency may vary.
• You can opt out at any time by following the instructions provided in the message or by contacting us directly.

We do not sell or share your mobile phone number or SMS consent with third parties for their marketing purposes.

Third-Party Services

Our website uses trusted third-party providers to support our business operations.

Examples include:

• Website hosting providers
• Google Analytics
• Google Ads
• Call tracking providers
• Payment processors
• Email service providers
• Scheduling software

These providers maintain their own privacy policies governing how they collect and process information.

RV Repair Source is not responsible for the privacy practices of third-party websites or services.

Your Privacy Choices & Rights

You have the right to:

• Request access to your personal information.
• Request correction of inaccurate information.
• Request deletion of information where permitted by law.
• Opt out of promotional emails.
• Withdraw consent where applicable.

Please note that certain information needs to be retained to:

• Complete requested services.
• Maintain business records.
• Comply with legal obligations.
• Resolve disputes.
• Prevent fraud.

Requests can be submitted using the contact information provided below.

Data Security

RV Repair Source uses reasonable administrative, technical, and physical safeguards to help protect the information we collect.

These measures may include:

• Secure website technologies.
• Restricted access to customer information.
• Password-protected systems.
• Secure payment processing through trusted providers.
• Internal procedures designed to protect customer information.

While we take reasonable precautions, no method of electronic transmission or internet storage is completely secure. Accordingly, we cannot guarantee absolute security.

Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our business, technology, legal requirements, or privacy practices.

When updates are made:

• The “Effective Date” at the top of this page will be revised.
• Material changes may be posted prominently on our website when appropriate.

When we update this Privacy Policy, we will revise the Effective Date above. Where appropriate, we may also provide additional notice of material changes.